Smudge — Sample Ordering Checklist
Use this when vetting suppliers and assessing physical samples. Aligned with the Brand constitution.
Before you order
- Supplier is new to Smudge (or this is a new product line from an existing supplier)
- Product tier assigned: A Trust / B Character / C Supporting (see below)
- Wholesale sample terms confirmed (paid sample, refundable credit, or MOQ waiver)
- Safety certs / material specs requested before sample ships (especially Tier A)
- Competitor reference and target retail noted in HQ
Sample tiers
| Tier | When | Sample required? |
|---|---|---|
| A — Trust | Mouthing-age, skin contact, feeding, teething, infant textiles | Always — no exceptions |
| B — Character | Hero launch pieces, play furniture, high-ticket, brand-defining objects | Yes |
| C — Supporting | Reorders, minor variants, low-risk accessories from trusted suppliers | Often no — one line representative or first-PO inspection |
Per new supplier: sample 1–3 products across different material types, even if you only launch one SKU.
On arrival — every sample
First impression (5 minutes)
- Matches photography / spec sheet (colour, scale, proportion)
- Feels heavier or lighter than expected — note which
- No chemical smell out of box (or acceptable level documented)
- Packaging: gift-worthy vs landfill
- Would an art director notice this in a room?
Material & build (10 minutes)
- Material honesty — does finish match claims (solid wood vs veneer, etc.)?
- Edges, stitching, joins: clean, secure, no sharp points (age-appropriate)
- Weight and stability (tip test for towers, climbers, furniture)
- Washability / care matches how families will actually use it
- Fit for Aotearoa — sun fade risk, humidity, daily family wear
Adult coexistence test
- Would you live with this in the main house (not quarantined to playroom)?
- Does it strengthen the Smudge world or scream “children’s item”?
- Contains pause or noise? (Constitution test)
Documentation
- Safety certs match this unit (batch, model number)
- Material composition documented for listing copy
- Supplier lead time, MOQ, and damage policy noted in HQ
- Sample verdict recorded: Pass / Revise / Reject
Tier A — Trust (mouthing-age & close contact)
Extra checks — mandatory
- Composition and finish assessed for mouthing and close contact
- Low / no-tox where feasible — you can explain why in plain language
- No vague “natural” or “non-toxic” marketing without substance
- You would confidently give this to your own child at the relevant age
- Reject if cert is missing, vague, or doesn’t match the sample in hand
Categories: teethers, rattles, infant play objects, first tableware, bottles, cups, swaddles against skin, bath toys, chewlery.
Tier B — Character (hero & launch edit)
- Photograph in natural light for storefront / room edit mockups
- Test with child or observe play/use if possible (movement, imagination, utility)
- Modular / multi-use potential documented
- Differentiation from Nugget / IKEA / Kmart equivalent articulated
- Margin works at target retail (cost + freight + GST sanity check)
Tier C — Supporting
- Compare to anchor sample from same supplier line (if skipping full sample)
- Spot-check first production unit on initial PO if no pre-sample
Supplier red flags (stop or pause)
- Won’t send samples but expects large first order
- Sample quality differs wildly from spec / production promise
- Vague on materials until you commit
- “Everyone stocks this” energy
- Pushback on safety documentation for Tier A
- Dropship / Alibaba aesthetic inconsistent with Smudge constitution
HQ actions after sample review
- Update product traffic light (green / yellow / red)
- Toggle filter passed if constitution criteria met
- Mark sample ordered / sample received date in notes
- Link supplier_id when vetted
- Add verdict notes for future you (weight, colour, smell, fail reason)
Final test (constitution)
- Would this object make someone pause?
- Would I trust this in my home — and in a child’s mouth, if that’s where it belongs?
Verdict: ☐ Launch ☐ Revise with supplier ☐ Reject
*Sample date: ___________ Product: ___________ Supplier: ___________ Reviewed by: ___________